Payment & Refund Policy
At Ali Fast Towing, we strive to provide fast, reliable, and professional towing and roadside assistance services. This Payment & Refund Policy outlines our payment requirements and refund guidelines.
Payment Terms
Payment is due at the time services are rendered unless otherwise agreed in writing.
We accept:
Cash
Credit Cards
Debit Cards
Mobile Payments (where available)
Prices may vary depending on:
Vehicle type
Distance traveled
Time of service
Recovery complexity
Roadside assistance requirements
Final pricing will be communicated before service whenever possible.
Cancellation Policy
If a service request is canceled after a driver has been dispatched, a cancellation fee may apply.
If the driver has already arrived on-site, the full service fee may be charged.
Refund Policy
Refunds may be considered in the following circumstances:
Duplicate payments
Billing errors
Services not performed as agreed
Refund requests must be submitted within 7 days of service.
Approved refunds will be processed to the original payment method and may take 5–10 business days to appear.
Non-Refundable Services
The following are generally non-refundable:
Completed towing services
Completed roadside assistance services
Lockout services
Jump-start services
Tire changes
Fuel delivery services
Winch-out and recovery services
Contact Information
Ali Fast Towing
Phone: (224-496-0961)
Email: (customer-service@alifasttowing.com)